Hire highly skilled CX/Customer Support and Back Office professionals

Get access to a pre-vetted pool of back-office and customer support professionals who have the expertise and experience to help you manage your operations and provide stellar customer service. Plug into the system and access the expertise you need to take your business to the next level.

We are trusted by 95+ companies

Extensive experience across key industry segments

Our highly-qualified pool of CX/Customer Support and Back Office experts hold in-depth knowledge and extensive experience in a range of industries and diverse projects that help maximise efficiency and productivity within organisations.


Chatbot Support Assistant
Conversation Design | Customer Support


Query and Case Manager
Data Labelling and Annotation | Data Entry

E- commerce

Retail & Order Manager
Invoice & Data Digitisation | Data Collection

CX/Customer Support and Back Office professionals you can hire

Tap into our exclusive community of skilled professionals with domain expertise and operational excellence to optimise your business operations.

What to expect when you build and manage a team of Back Office and Customer Support Professionals through Remote Office?

Skilled professionals with domain expertise and operational excellence to get your tasks done quickly and correctly.

Exploration call
Once you give us a high-level idea of your vision and the current pain points to scale the team, our team of experts perform an audit to identify the critical path. Based on it, we recommend outlined solutions across different categories and the required team structure.
Sign contract and kick off
If you are satisfied with the team structure and proposed solutions, you sign the contract and we move ahead. We plug in a dedicated vHR team who designs and executes the pre-onboarding experience in compliance with the indigenous jurisdictions. You are now ready to onboard your new hires quickly and effectively.
Tailored pre-onboarding
We handpick industry-leading experts from our pre-vetted community of top-tier talents to match your requirements. Our RPA-driven recruiting system along with the candidate matching algorithm, helps us settle on the initial pool of candidates that go through a customised 3-step selection procedure with automated interviews and machine-led technical tests. You can access the candidate pipeline, monitor onboarding progress, analyse candidate interviews and technical test responses on the platform. We line up candidates for final interview only with the ones who pass through the success criteria set by you.
Onboarding and vHR practice
The vHr team provides a secured onboarding experience with a personalised co-branded email and digital workspace. Once the candidates are onboarded, the vHR team works with you to co-create a virtual culture for your remote team and sets up the event and ceremony rituals. With our platform, you can manage and monitor employee leaves and attendance, or power up your remote culture to boost employee morale.
Team management
Agile discipline of your remote team is established by certified scrum masters who take care of planning and monitoring the day-to-day operations of your remote team. The service delivery managers facilitate collaboration, communication, scrum/sprint disciplines, retrospective principles, reporting cultures, KPI cultures, iteration techniques and problem-solving within the team to maintain a culture of agility, adaptability, and continuous improvement.

Price Calculator

Experience the power of your team by exploring different combinations before taking the plunge. Try out different permutations and design the dream team. 

What our clients have to say

Remote Office has been our trusted partner for the past three years. They stand out due to their professionalism, strong project management and customer-centric approach. Remote Office is one of the few agencies that are able to provide realistic estimates of project execution. I can always trust their opinions and suggestions.

Mikko Tamminen
Chairman & CEO, Taskeater

Coreplus is a leading digital health software as a service platform providing Allied Health care providers with digital first healthcare service delivery tools, addons and community support. In a rapidly growing sector with dynamic and fast paced needs emerging, it's been critical to our success to be able to adapt and scale our modern healthtech platform and this has required continuous recruitment in the areas of CX Design, Development & Support as we expand our teams to meet the needs of our customers. To this end Remote Office has become a trusted partner for the end to end experience in accessing global talents for hiring and supporting skilled team members on demand and well aligned with our team & operating culture. They're part of the team.

Yianni Serpanos
CEO & Founder, Coreplus

I was impressed by Diat's approach in gaining me as a client and I wondered if the same approach could be adopted for Believe You Me. Diat and his team have been very diligent, bringing forth about six key leads within a six week period, two of which I am hopeful of converting into newly acquired business. I would highly recommended Diat.

Blair Triplett
CEO, Believe You Me

Remote Office has been an unconventionally articulated one-stop remote service station for me. I have worked on Data Processing with the team and I got seamless English speaking team members with accurate results. Their team leaders even make the job easier to track & follow up.

Akhter Ahmed
Former President, New Emerging Market, Microsoft

We were seeking assistance in reaching out to businesses who would greatly benefit from our highly competitive on demand delivery services and in the process, we partnered with Remote Office to step up our email campaigning and lead generation. They have proven to be highly engaging and professional, always showing great interest in getting to know Brang and our requirements. They were welcoming of any changes and adaptable to feedback, which allowed our campaign to foster. The hard work put in by Labib and the Remote Office team has delivered a solid response rate to our outgoing emails! We would highly recommend Remote Office to any business who is looking to partner with a passionate Lead Generation Team!!

Tracy Stone
Sales Manager, BRANG – Think Delivery. Think Brang